Keeping ESP Filtration Systems Running Smoothly for City FM & Morrisons

Through a collaborative and proactive approach, Plasma Clean Air has helped City FM seamlessly deliver ESP (Electrostatic Precipitator) maintenance across the Morrisons estate. With 100% KPI performance, cost-effective service, and ongoing technical support, City FM has strengthened its reputation for reliable facilities management on one of its flagship accounts.

In 2023, City FM took over the facilities management contract for Morrisons. With responsibility for a large estate of stores, City FM needed a partner they could trust to deliver reliable Electrostatic Precipitator (ESP) servicing across the portfolio.

The requirement was time-sensitive: some sites were due maintenance, and the service needed to be mobilised quickly and efficiently to keep operations running smoothly. City FM turned to Plasma Clean Air for specialist guidance and support.

Plasma Clean Air worked alongside City FM to put a clear, effective plan in place:

• Expert consultation to define the right service frequencies and best practice for compliance.
• Swift mobilisation of a nationwide service schedule to bring sites up to date without disruption.
• Cost stability by ensuring value for both City FM and Morrisons.
• Proactive reporting with any issues flagged and escalated quickly to City FM’s dedicated team.

• 100% KPIs achieved: Service performance has been flawless since launch.
• Operational reliability: Regular maintenance has kept Morrisons’ stores kitchen extraction running efficiently.
• Trusted expertise: Plasma Clean Air’s technical knowledge gave City FM confidence that all sites were compliant and well-maintained.
• Value for money: Stable pricing supported strong budget control while delivering high-quality service.