Kitchen Ventilation

Keeping Commercial Kitchens Clean for Arcus FM’s Major Clients

Through careful planning, tailored solutions, and cost-effective delivery, Plasma Clean Air has become a trusted partner to Arcus FM. By overcoming the challenges of central London access and introducing new compliance-driven services, we’ve helped Arcus FM deliver consistent, high-quality kitchen canopy cleaning for major clients, including Amazon Fresh and Superdrug.

The Challenge

Arcus FM, a leading facilities management provider, needed a reliable partner to deliver specialist canopy cleaning services for two major clients with very different challenges:

  • Amazon Fresh: 22 stores located across central London. Each site poses unique access difficulties, requiring meticulous planning to complete within a tight timeframe.
  • Superdrug: Required a trusted supplier to deliver an ongoing programme that would guarantee compliance and food safety in their main distribution centre.

These challenges demanded a partner that could combine flexibility, cost-effectiveness, and proven expertise.

The Solution

Plasma Clean Air worked closely with Arcus FM to design tailored solutions:

  • Amazon Fresh: A planned schedule of annual visits, completed over a two-month period. This ensured all sites are serviced quickly, effectively, and with minimal disruption, despite the challenges of central London access.
  • Superdrug: A new Planned Preventive Maintenance (PPM) programme was introduced, giving Arcus FM and Superdrug the assurance of full compliance with hygiene and safety regulations.

Both solutions balanced efficiency with affordability, helping Arcus FM deliver high-quality service to its clients.

The Results

  • Seamless Service Delivery: Plasma Clean Air has supported Arcus FM on these accounts for nearly three years without a single service issue raised by either Amazon Fresh or Superdrug.
  • Value for Money: Both clients expressed satisfaction with pricing. Competing providers had quoted significantly higher costs due to the one-off annual nature of the jobs, central London locations, and smaller scale of some sites. Plasma Clean Air provided a cost-effective alternative without compromising on quality.
  • Compliance & Peace of Mind: Superdrug now benefits from a structured, compliant canopy cleaning programme, ensuring safety standards are maintained across its distribution centre kitchens.

"“We have partnered with Plasma Clean Air since 2022; they have continually shown Arcus FM professionalism and are a great asset to the Arcus FM team. They have supported us with service on some of our major accounts. We now look forward to carrying this relationship on into the future.” "

- Michael O’Connor, Arcus FM

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